RentSafe (“we“, “our“, “us“) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and share information about you when you use our website, and services (collectively, the “Services“), specifically designed for students and NYSC corps members.
Information We Collect
Information You Provide to Us
Account Information: When you register, we collect your name, email address, phone number, and password.
Profile Information: You may provide additional information such as profile pictures, email address etc.
Complaint Information: When you submit rental complaints, we collect details about your rental situation, including location, descriptions of issues, and any uploaded media.
Communications: When you contact us or participate in surveys, we collect the information you provide.
Information We Collect Automatically
Usage Information: We collect information about how you use our Services, including pages viewed, features used, and interactions with content.
Device Information: We collect information about the device you use to access our Services, including hardware model, operating system, and unique device identifiers.
Location Information: With your consent, we may collect precise location data to show you relevant rental complaints in your area.
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our Services for students and NYSC corps members.
Process and manage rental complaints and facilitate communication between tenants.
Verify your identity and prevent fraud or other unauthorized activity.
Communicate with you about updates, security alerts, and support messages.
Personalize your experience and provide content relevant to your location and needs.
Analyze how users interact with our Services to improve functionality and user experience.
How We Share Your Information
We may share your information with:
Other Users: Certain information, such as your username and complaint details, is visible to other users of our platform.
Legal Requirements: We may disclose information if required by law, such as to comply with a subpoena or legal process.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share information for purposes disclosed to you when you provide the information.
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic transmission is ever fully secure, so we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access to your personal information
Correction of inaccurate or incomplete information
Deletion of your personal information
Restriction of processing of your personal information
Data portability
Objection to processing of your personal information
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: